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Customer Privacy Policy

The English Custom Polishing Customer Privacy Policy has been developed as an extension of our commitment to combine the finest quality products and services with the highest level of integrity in dealing with our customers. The Policy guides how we collect, store and use information about customers and prospects, and it will be periodically assessed against new technologies, business practices and our customers' changing needs.

English Custom Polishing may, from time to time, modify this Customer Privacy Policy to reflect legal, technological and other developments. In that event the changes will appear at this location.

Our Policy recognises personal data that deserves a specific level of protection. Personally-Identifiable Information includes, for example, e-mail addresses, billing information and "click stream" data that tracks user activity on a Web site or online service.

English Custom Polishing is committed to using all reasonable efforts to abide by the following Policy statement:

Collection. Personally-Identifiable Information will only be collected to the extent that English Custom Polishing deems reasonably necessary to serve a legitimate business purpose.

Notification. Customers and prospects will be notified (usually at the point where Personally-Identifiable Information is collected) as to the uses the business unit may make of the Personally-Identifiable Information collected from them.

Choice: Opt Out for External Distribution of Personally-Identifiable Information. Customers and Prospects will be given the opportunity to refuse permission for External Distribution of their name, address or other Personally-Identifiable Information through an Opt Out mechanism. (External Distribution does not include certain limited distributions such as sharing Personally-Identifiable Information with an entity working on behalf of The English Custom Polishing to serve our customers; transfer of Personally-Identifiable Information in conjunction with the sale or similar transfer of a business unit; or the disclosure of Personally-Identifiable Information in connection with legal proceedings, investigations of crimes or other wrongdoing. However, sharing Personally-Identifiable Information with an entity working on behalf of The English Custom Polishing or transferring Personally-Identifiable Information in conjunction with the sale or similar transfer of a business unit is considered an Onward Transfer and will be handled as described below.)

Security. Appropriate safeguards will be implemented to ensure the security, integrity and privacy of Personally-Identifiable Information about our customers and prospects.

Access: Review and correction. Procedures have been developed through which customers and prospects can, upon request, review and correct the Personally-Identifiable Information that has been collected from them by English Custom Polishing. These procedures may not, however, compromise the security, integrity and privacy of either English Custom Polishing's own proprietary databases or databases licensed from third party companies.

Sensitive Data. The collection and use of Sensitive Data carries with it special obligations and responsibilities in order to maintain the data's security, integrity and privacy. Sensitive Data will not be rented or otherwise made available for External Distribution outside English Custom Polishing (although it may be made available through Onward Transfer as described below). Customers and prospects will be given the opportunity to refuse permission for their Sensitive Data to be distributed outside of the business unit that collected the Sensitive Data through use of an Opt Out mechanism for Internal Distribution within The English Custom Polishing.

Note: Customers of units based in an EU Member State will be asked for explicit consent (Opt In) to the transfer of EU Sensitive Data outside of the EU, including an Internal Distribution or transfer that takes place within a particular business unit of English Custom Polishing.

Onward Transfer. Whenever English Custom Polishing permits a third party outside of English Custom Polishing to access Personally-Identifiable Information through either External Distribution or Onward Transfer, commercially appropriate procedures will be followed to help ensure that the Information is used only for authorised purposes and by authorised persons in a manner consistent with the choices customers and prospects have made under this Policy, and that the security, integrity and privacy of the information is maintained. Please note that our Website may contain links to other Websites that have their own privacy policies and practices. While English Custom Polishing will employ commercially appropriate procedures to help ensure that your information is only used for authorised purposes as described above, English Custom Polishing cannot make any guarantees with respect to the actions or policies of such third parties.

Questions and comments? The English Custom Polishing Customer Privacy Policy has been developed out of respect for the privacy preferences and choices of our customers and prospects. We have established procedures to ensure that every reasonable effort is made to address your concerns. Each business unit within English Custom Polishing has designated a Privacy Official to implement our Customer Privacy Policy for its respective customers and prospects. You should find contact information on each of our business unit's Web sites that collect data from you.

To ensure that we follow our stated Policy, we also are conducting periodic and random reviews of our Web sites and other products.

 
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