aluminum polish, chrome polish, metal polish, brass polish, silver polish, stainless steel polish, polishing English Custom Polishing, Metal polish manufacturer, chrome plating and metal polishing shop serving the antique, restoration, show and custom, auto, marine, aero, railroad and trucking industries
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Terms and Conditions

Payment optionsGuaranteed by Card Service

  1. We accept all major Credit Cards & Debit Cards via our secure server, which is operated by Card Service International (for more information click the Card Service logo).
  2. Paypal also provides an on-line option. Payments via Paypal should be for the cost of goods plus applicable shipping and handling fees and sent to polisher@englishcustompolish.com. We are a verified business member.
  3. Payment via Cheque or Money Order
    You can select to pay by cheque or money order in pounds sterling for the value of your order. Please note no goods will be despatched until your payment has been cleared. All cheques & money orders must be drawn on a UK bank & made payable to English Custom Polishing. Orders accompanied by payment must be sent to: -
    English Custom Polishing
    222, Lincolnville Avenue
    Belfast
    Maine
    04915
    U.S.A.
  4. Faxed Orders with Credit Card Payment.
    For customers who wish not to place orders via the Internet we have a dedicated fax line to receive your orders, this service is available 24 hours a day 365 days a year.
    Fax: Non UK residents: +44 1779 479180
    Fax: UK residents only: 01779 479180

Product Guarantees

All products are covered by manufacturers' warranty. If you require any information regarding warranties please contact:
E-mail: Techsupport@englishcustompolish.com
Phone:
207 338 6939

Returns & Refunds Procedure

You may return any of the goods delivered to you within 30 days of the date of delivery. Returns must be made to our returns address at your own cost and risk. Any sum debited to English Custom Polishing from your credit card will be re-credited to your account as soon as possible for any such returned goods PROVIDED THAT the goods in question are returned by you and received by English Custom Polishing in the condition they were in when delivered to you, i.e. in saleable condition. Any goods delivered to you which were damaged / defective or as of a result of our error, a refund of your delivery cost will be made.

Any returns made, must be accompanied by an official returns number, this is obtained by contacting English Custom Polishing directly using the phone number below.

PLEASE NOTE :- NO REFUND WILL BE MADE UNLESS AN OFFICIAL RETURNS NUMBER IS OBTAINED (PRIOR TO RETURNING THE GOODS).
Phone:
Non UK residents: +44 870 2403853
UK residents only: 0870 2403853

Returns Address

English Custom Polishing
222, Lincolnville Avenue
Belfast
Maine
04915
U.S.A.

Delivery Times & Charges

We use only premium, reputed national and international delivery companies. Most shipments will arrive in 4-7 days, however please allow 28 days (especially for tools). All shipments are tracked. If you have any queries please contact English Custom Polishing by e-mail and tracking information will be forwarded to you.

Shipping within the United States:

  • Orders under $45: £8.00
  • Orders between $45 and $99.99: £12.00
  • Orders over $100: £16.00

Shipping to Canada:

  • Orders under $45: £12.00
  • Orders between $45 and $99.99: £16.00
  • Orders over $100: £20.00

Sales Tax

Sales Tax is 5% for residents of Maine. All other states (US/CA) are exempt.

Order Chasing Enquires

For order enquiries please contact English Custom Polishing via e-mail stating your full name and address, the order number (if applicable), the date the order was placed and method of how it was placed. I.e. via fax / secure server.

Privacy Policy

English Custom Polishing does not sell or trade any of your personal details to third parties. You may, from time to time, receive other information from English Custom Polishing as a result of our order processing information. This information is used solely by English Custom Polishing to improve the service we provide to you. In addition, you will always be given the opportunity to remove your name from our automated mailing list.

English Custom Polishing may pass on some general statistical information about our user base, sales patterns and so on to reputable third parties, but these details will not include information (e.g., e-mail addresses) personally identifying the individual account holders.

Security Of Credit Card And Payment Information

English Custom Polishing is working in association with Card Services to provide a secure specialised payment service for the Internet. Card Services uses a combination of techniques to ensure that transactions passed are secure and trusted. Card Services runs Netscape secure servers acknowledged as an industry standard for Internet applications requiring security. All payment card information sent to Card Services and from Card Services is encrypted (English Custom Polishing never get to see your card details). Firewalls within the Card Services system allow the isolation of information from hackers. The Card Services system has been developed from processes established over five years as a security system specifically for the Internet environment and has been adopted by the major on-line merchants to provide security to their customers. For more information please click on the Card Services logo below.

SHOULD YOU DISCOVER THAT YOUR CREDIT CARD HAS BEEN USED FOR AN UNAUTHORISED TRANSACTION English Custom Polishing WILL REFUND TO YOU THE MONEY IT RECEIVES PROVIDED THAT:-

  1. You inform your credit card company and English Custom Polishing as soon as you discover it.
  2. You co-operate fully with both your credit card company and the police.
  3. You co-operate fully with English Custom Polishing, Card Services and its shipping agents.

Applicable Law / Courts Of Jurisdiction

The contract between us shall be governed by and interpreted in accordance with U.S. law, and the U.S. courts shall have exclusive jurisdiction to resolve any disputes between us.

Liability

Once any of our products are paid for and delivered into your custody, you the purchaser, become the rightful owner, and in doing so assume all responsibilities regarding proper use, storage and disposal of the the product. Whilst English Custom Polishing will happily advise on how to use tools, polishes and accessories correctly, English Custom Polishing accepts no liability for damages arising from improper use, abuse, neglect, storage or disposal of any items that we supply.

Trademarks

All trademarks, product names, logos and company names within this site are the property of English Custom Polishing. Any use by persons other than those authorised by English Custom Polishing may be deemed to not be in the interests of English Custom Polishing and may be subject to prosecution. Misuse or reproduction of trade marks, product names, products, logos and company names belonging to English Custom Polishing may lead to civil action where English Custom Polishing would press for assessed losses, all profits that offending parties may have gained by their actions , maximum punitive damages and all legal fees.

Ownership and Title retention of Products

All goods ordered from English Custom Polishing remain the property of English Custom Polishing until paid for in full.

Trading Terms

All terms stated above constitute the trading agreement between English Custom Polishing and the customer. While English Custom Polishing reserves the right to alter and amend the website in any way we see fit, and reserves the right to change the prices, products, services and terms listed on the website as necessary, and with out prior notification, it is up to the customer to keep informed and aware of their rights and responsibilities at all times.

English Custom Polishing    222, Lincolnville Avenue
Belfast     Maine     04915     U.S.A.

 
Metal polish, aluminum polish, brass polishing, aluminum wheel polish, stainless steel, how to polish, bronze, polish, copper, polishing, nickel, plating, chrome plating, silver, restoration, custom polishing, metal, restoration, antique, show and custom, automotive, restorer
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